This Privacy Policy explains how Code Craft Studios ("we", "us", "our") collects, uses, and protects your personal information when you use the ScoreMate mobile application ("App"). By using ScoreMate, you agree to the practices described here.
1. Information We Collect
We collect information to provide a better experience and ensure app functionality. This includes:
- Account Information: When you sign up, we collect your name, email address, and password.
- App Usage Data: Details about how you use ScoreMate — games, scores, player names, and activity timestamps.
- Device Information: Basic technical data such as device type, OS version, and app version for performance optimisation.
- Analytics & Crash Reports: Anonymous data collected via services like Google Firebase or similar tools to improve stability and features.
2. How We Use Your Information
Your data helps us make ScoreMate functional and reliable. We use it to:
- Authenticate your login and manage your account.
- Store and sync your game history securely across devices.
- Improve app performance, reliability, and user experience.
- Respond to user feedback or support inquiries.
- Provide optional in-app features or premium services.
3. Data Storage and Security
Your account and score data are stored securely on our cloud servers. We use encryption, secure communication channels (HTTPS), and standard security practices to protect your information.
While we take reasonable measures, no system is 100% secure. We encourage users to keep login details confidential and to log out from shared devices.
4. Data Sharing and Disclosure
We do not sell or rent your personal information. Data may only be shared in the following cases:
- With service providers (e.g. Firebase, analytics, crash reporting) who help us run the app.
- If required by law or to comply with a legal obligation.
- To protect our rights, prevent fraud, or enforce our Terms & Conditions.
5. User Controls and Choices
You are in control of your data. You can:
- Access and edit your profile information from within the app.
- Delete your account at any time, which permanently erases your stored data.
- Contact our support team to request clarification or data removal.
6. Retention of Data
We retain your data only for as long as your account remains active. Upon account deletion, your personal information and stored scores are permanently removed from our servers within a reasonable timeframe.
7. Children's Privacy
ScoreMate is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately for removal.
8. Third-Party Services
ScoreMate may integrate third-party tools (e.g. analytics, ads, or payment gateways). Each service follows its own privacy practices. We recommend reviewing their privacy policies for more information.
9. In-App Purchases
Optional in-app purchases are processed by Google Play or Apple App Store. We do not access or store your payment information. Please refer to their respective privacy policies for details.
10. Changes to This Policy
We may update this Privacy Policy occasionally. Any major changes will be communicated through the App or by email. The revised policy takes effect immediately upon posting.
11. Your Consent
By creating an account or using the App, you consent to the collection and use of your information as described in this Privacy Policy.
12. Contact Us
If you have questions, concerns, or requests regarding this policy, please reach out: